Privacy Policy

Effective Date: 9/30/2022 (Updated Version)

At Fungrow.in ("Fungrow", "we", "us", or "our"), your privacy and data security are important to us. This Privacy Policy explains how we collect, use, protect, and share information when you access or use our email marketing, CRM, automation, forms, tracking, CDN, and API services (the "Service").

By using the Service, you agree to the practices described in this Policy.


1. Roles & Responsibilities (Global Standard)

For customers using Fungrow:

  • You (the customer) are the Data Controller, meaning you decide what personal data is collected, how it is used, and for what purpose.
  • Fungrow acts as a Data Processor / technology service provider, processing data only on your instructions and to provide the Service.

This structure aligns with global data protection standards including GDPR, India’s DPDP Act, and similar laws.


2. Information We Collect

Account & Business Information

When you register or use the Service, we may collect:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Billing and payment-related information
Usage & Technical Data

We may collect limited technical and usage data such as:

  • IP address
  • Browser type and device information
  • Login timestamps
  • Pages or features accessed within the Service

This data is used for security, analytics, and service improvement.

Customer-Provided Contact Data

Customers may upload or collect contact data using our tools. Fungrow does not own or control this data and processes it solely on the customer’s behalf.


3. How We Use Information

  • Provide, operate, and maintain the Service
  • Manage user accounts and organizations
  • Process payments and subscriptions
  • Improve platform performance and features
  • Communicate service-related updates and notices
  • Detect, prevent, and investigate misuse or security issues
  • Comply with legal and regulatory obligations

Fungrow does not use customer contact data for its own marketing purposes.


4. Forms, Tracking, CDN & Visitor Insights

Fungrow provides optional tools such as:

  • Dynamic forms for lead collection
  • Tracking scripts and CDN-based assets
  • Visitor and campaign-related insights

Use of these tools is fully controlled by the customer. Customers are responsible for:

  • Deploying forms or tracking scripts
  • Providing appropriate privacy notices
  • Obtaining required user consent

Fungrow processes data only on customer instructions and does not independently track end users.


5. Cookies & Similar Technologies

We use cookies and similar technologies to maintain login sessions, remember preferences, and improve usability.

You can control cookies through your browser settings. Disabling cookies may affect certain features.


6. Data Sharing & Disclosure

We do not sell personal data. Data may be shared only with:

  • Service Providers assisting in operations
  • Legal Authorities when required by law
  • Business Transfers with appropriate safeguards

7. Data Security

We implement reasonable technical and organizational measures to protect data, but no system is 100% secure.


8. Data Retention

Data is retained only as long as necessary to provide the Service, meet legal obligations, and resolve disputes.


9. Your Rights

  • Access and update personal data
  • Request a copy of your data
  • Request correction or deletion
  • Restrict or object to processing
  • Opt out of non-essential communications

10. Monitoring & Abuse Prevention

We may monitor usage to prevent abuse, ensure security, and comply with legal requirements.


11. International Use

Data may be processed in locations where our infrastructure or service providers operate, with appropriate safeguards.


12. Changes to This Privacy Policy

Updates will be posted on our website. Continued use constitutes acceptance.


13. Contact Us

Fungrow.in

Email: info@fungrow.in

Whatsapp: +91-8375059186