DATA RIGHTS โ€ข LEGAL

Account & Data Deletion Request

Effective Date: 30/09/2022 (Updated Version)

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What Happens When You Delete Your Account

When you request account deletion:

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Your user account will be permanently removed
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All organizations, projects, forms, campaigns, and automation data created by you will be deleted
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API keys, integrations, and access tokens will be revoked
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You will lose access to the Service permanently
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This action is irreversible.

Once processed, your account and all associated data will be permanently deleted and cannot be recovered.

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Data That May Be Retained

For legal, security, or compliance reasons, we may retain limited information such as:

Billing records
Payment invoices
Legal or audit logs

This data is retained only as required by law and is not used for marketing or analytics.

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How to Delete Your Account

RECOMMENDED

Option 1: Delete from Dashboard

If you have access to your account:

  1. 1 Log in to your Fungrow Dashboard
  2. 2 Go to Settings โ†’ Account
  3. 3 Click Delete Account
  4. 4 Confirm your request

Your account and data will be scheduled for deletion.

Option 2: Request Deletion via Email

If you cannot access your account, you can request deletion manually.

Send email from your registered address to:

info@fungrow.in โ†’

Please include:

  • โ€ข Your registered email address
  • โ€ข Organization name (if applicable)
  • โ€ข Reason for deletion (optional)

Option 3: WhatsApp Request

You may also contact us via WhatsApp:

Open WhatsApp Chat

Please ensure the request comes from your verified account owner.

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Processing Time

  • โ†’ Account deletion requests are processed within 7โ€“14 business days
  • โ†’ You will receive a confirmation once deletion is completed
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Data Controller Responsibility

If you are using Fungrow as a business or organization:

โ€ข You are responsible for deleting or exporting your customer data before requesting account deletion
โ€ข Fungrow acts only as a data processor for customer-provided data
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Export Your Data Before Deletion

Before deleting your account, we strongly recommend exporting:

โ†’ Contacts and leads
โ†’ Campaign reports
โ†’ Analytics and logs

Once deleted, data cannot be recovered.

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Contact Us

If you have any questions regarding account or data deletion: